Get help with your nutrition tracking journey
← Back to HomeCan't find what you're looking for? Send us a message and we'll get back to you as soon as possible.
support@clawz.ioWe typically respond within 24-48 hours
Simply take a photo of your meal or select one from your photo library. Our AI analyzes the food items and calculates calories, protein, carbs, fats, and other nutrients. The analysis takes just a few seconds.
Free users get a daily quota of meal analyses. Premium users enjoy unlimited scans, advanced insights, and priority support. Upgrade to Premium to track all your meals without limits.
Yes! Go to the History tab, tap on any entry, and you can edit the details or delete it entirely. Your changes are saved instantly.
Go to Settings > Export Data to download your nutrition history as a CSV file. You can use this data in spreadsheets or share it with your healthcare provider.
Your goals are personalized based on your age, gender, weight, height, activity level, and fitness goals (weight loss, maintenance, or muscle gain). We use established formulas to calculate your daily targets.
Go to Settings > Notifications and enable meal reminders. You can customize times for breakfast, lunch, dinner, and snacks. We'll send you a gentle notification when it's time to log your meal.
Absolutely. Your data is encrypted and stored securely. We never sell your information to third parties. See our Privacy Policy for details.
Manage your subscription through your Apple ID settings (iOS) or Google Play account (Android). You can cancel anytime, and you'll keep Premium features until the end of your billing period.
Try taking a clearer photo with better lighting. For complex dishes or mixed foods, the AI may have difficulty. You can manually edit the analysis results if needed. We're constantly improving our recognition capabilities!
Go to Settings > Profile to update your weight, height, activity level, and goals. Your calorie and macro targets will automatically recalculate based on your new information.
Make sure you have a stable internet connection. Check if the app is updated to the latest version. If the problem persists, restart the app or try reinstalling it.
Go to your device Settings > Notifications > FitFoodie and ensure notifications are allowed. Also check that "Do Not Disturb" mode is off during meal times.
Free users have a daily limit on meal scans. Wait until tomorrow for your quota to reset, or upgrade to Premium for unlimited scans.
If you can't sign in with Google or Apple, make sure you're using the same account you originally signed up with. Check your internet connection and try again.
Make sure you're logged in with the same account on all devices. Check your internet connection. Pull to refresh on the home screen to force a sync.
Photo analysis is an estimate. You can always edit the results manually. For best accuracy, take clear photos in good lighting with the entire meal visible.